911 operator?

Did any one c the news about the kid that called 911. He told them that his mother passed out and is lying on the floor. The operator assumed it was prank and hung up. 3 hours later the boy called claiming his mom is dead and they still assumed it was a prank til they sent a patrol car to check it out. Did this piss off anyone else? I mean the kid was 5 years old and he had did the right thing and had to watch his mom die right before his eyes.

911 operator?
wow that is screwed up. I think every call should be taking very seriously
Reply:I hope the 911 operator lost his or her job. This poor little boy tried to do the right thing, and now he has to grow up without a mom. Yes, it totally pisses me off!
Reply:that is truly messed up poor kid
Reply:This happens, unfortunately, every once in a while. They are incompetent operators and hopefully are fired from their jobs when they do this. This happened several years ago when 911 was first up and running. A guy called to say that his mom was having a heart attack. The operator didn't believe him. The guy called back, and of course, was upset, so the lady told him he was being rude and to calm down, then hung up again. When he called back again, infuriated and panicked, the operator got her supervisor on the phone and he told the man to stop being so rude. The woman died after about 45 minutes of suffering.


Things have mostly improved since then, but every once in an unfortunate and sad while, an insensitive nut gets a hired at a job that requires sensitivity and a little common sense. There was the emergency room situation in California, where a woman throwing up blood for hours in the emergency wating room, died of a perforated bowel, virtually ignored by doctors and nurses, though people kept trying to get her help.


And right here in my city, a young woman died when she was ignored my paramedics who failed to check her pulse at the scene of an accident. They "assumed" she was dead, because of the nature of her injury, and left her for hours, unattended. Even the police officer on the scene said he believed she was alive and asked paramedics to check on her. They said they didn't need to, bc they knew she was dead. She arrived at the hospital alive, but died the next day.


Yes, it's very sad and angering.
Reply:I did not hear of this specific case, but have heard of others like that. 9-1-1 prank calls are very common, more common than people realize and sometimes it hard to determine what is a legitimate call and what is not. It is also not uncommon for pranksters to call to pull the police away from a certain area so that they can commit crimes or whatever. That being said, the operators are trained to tell the difference between a prank call and a legitimate call. If she would have talked with the child a bit more, she probably would have realized that he was young and that the call was legitimate. Very sad.
Reply:Too bad people are stupid, right?
Reply:I HEARD ABOUT IT 3 DAYS AGO AND IT WAS NOT A 9-1-1, HE HAD(ACCORDINGLY) DIAL THE AMBULANCE COMPANY AND ASKED FOR ASSISTANCE. THEY THOUGHT IT WAS A PRANK CALL AND A RECALL RAISE SUSPICION AND THEY ASKED THE POLICE TO CHECK IT OUT.


911 IS A HIGH PRIORITY LINE. ALL CALL ARE LOGGED FOR A 72 HOURS PERIOD AND REVIEWED CONSTANTLY BY A LINE SUPERVISOR.


I HIGHLY DOUBT THE CALL WENT TO 911 SINCE THEY HAVE TO RESPOND-PRANK OR NOT?